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Claims

All of the claims covered by Signal Mutual Indemnity Association Ltd are managed and administered by Signal Administration, Inc. A team of claims managers and administration specialists located in Wilton, Connecticut and Long Beach, California provide the Member employers with complete claims service support.

In the sections compiled on the Signal website, the claims team has provided information available to all visitors on this site. The secure sections include detailed guidance on claims procedures and legal issues together with specific contact information for the claims managers.

Claims Reporting

Experience is key to resolving the Association's claims.

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Claims Procedures

Claims Procedures Manual.

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Claims Management

Find useful contacts for Claims Management.

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Claims FAQs

Questions that are regularly asked of Signal's claims managers.

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Signal Mutual is a best-in-class organization-both in how it serves and protects its Members, and in the community and support it provides to maritime industries. I am pleased to report that Signal has again delivered another year of very strong performance.

Tom Godfrey

Latest events

Signal Mutual Indemnity Association Safety Committee Meeting
27 February, 2019

The mission of the Safety Committee is to create a direct link between the SMIA Board of Directors, and professional safety representatives from Member companies, to provide recommendations and assistance with research and development of safety issues that will benefit the membership in reducing accidents.


Sage Adjusting: USL&H Claims Forum
27 February, 2019

The Path of a Claim: Strengthening the Relationship Between Safety and Claims Management


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